How to set up an auto reply on Facebook Messenger

How to set up an auto reply on Facebook Messenger

When you reply instantly on your Facebook messenger of your Facebook page you get the “Very Responsive to messages” label as you see in the image below. This message on your page can visitors convince to contact you. But if you’re not responding fast enough this message will be different. Sometimes you’re sleeping, the office is closed, or you’re not on your phone. There is still a way to quick respond to your messages. The solution for the first message is the Auto Reply on Facebook Messenger.

How to set up an auto reply on Facebook Messenger

Steps how to set up an auto reply on Facebook Messenger

  1. Click Settings at the top of your Page.
  2. Click Messaging in the left column.
  3. Below Response Assistant, click to select On next to Send Instant Replies to anyone who messages your Page.
  4. To change your instant reply message, click Change, update the message and click Save.

Video – Set up an auto reply on Facebook Messenger

How to change text of the auto reply on Facebook Messenger

When you turn on the auto reply for you Facebook page, Facebook automatically sets a default text as instant reply. You can change the text of the Facebook instant reply yourself and even personalise the text based on the person that is messaging you.

In the instant reply you can use the next variables to create your message:

  1. Person’s First name
  2. Person’s Last name
  3. Person’s Full name
  4. Facebook URL to your page
  5. Your website URL
  6. Your Phone Number
  7. Your email

This way you can provide the person that is messaging another solution to contact you immediately if necessary.

Did you already setup your Facebook Auto Reply?

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